The best way to see all of these features in action is to evaluate HelpMaster for yourself, or if you don't have time let us do a live web-presentation of HelpMaster for you and your team
HelpMaster is an affordable, flexible and powerful help desk and ITSM toolset that is used around the world by companies to streamline business services and customer support. HelpMaster is developed by Australian company PRD Software since 1996.
ITIL® - "ITIL® is a Registered Trade Mark of AXELOS Limited." KCS(sm) is a service mark of the Consortium for Service Innovation™