PRD Software blogs - Rod Weir
Just returned from another on-site ITSM consultation, this time for a quick 3 days of tune-up, training and reporting. What I ended up doing was getting stuck in the middle of 2 different ITSM systems.
PRD Software blogs - Rod Weir
I do a lot of on-site ITSM consulting - it's my business.
PRD Software blogs - HelpMaster Administrator
The Windows Program Compatibility Assistant can sometimes get in the way of a good install....other times, it's just doing it's job.
PRD Software blogs - Rod Weir
Crystal Reports can be a real pain to install, configure and maintain - even finding the download is awkward.
Here is some information that may assist anyone trying to install Crystal Reports. MSI Product GUIDs for each service pack of the Crystal Reports .Net runtime engine for both 32 bit and 64 bit.
PRD Software blogs - Rod Weir
Touch-typing is an important skill for anyone working in the IT profession...indeed anyone who uses a computer!
PRD Software blogs - Rod Weir
Crystal Reports never fails to surprise.
PRD Software blogs - Rod Weir
This year PRD Software participated in the annual ANU International Marketing Business Plan.
PRD Software blogs - Rod Weir
The 2013 ITSMFA annual conference will be held in the Nations capitol, Canberra.
PRD Software blogs - Rod Weir
The life of a software developer involves a lot of reading, and a lot of keeping up to date. Don't become too attached to a technology, process or development methodology, because if you're good, you'll learn from it, and then leave it behind.
PRD Software blogs - Rod Weir
HelpMaster is an Australian helpdesk product, developed by PRD Software, based in Canberra. www.helpmasterpro.com
VersaSRS is an Australian helpdesk product, developed by VersaDev, based in Adelaide. www.versasrs.com
Both products share some notable similarities.