Crystal Reports Update woes...

Dec 06 2012

When attempting to update Crystal Reports this morning, I downloaded the 500+Mb file, unzipped, eventually found the setup.exe buried within the folder structure and ran it, only to see this.

Crystal Reports Install cannot proceed

Crystal Reports Install cannot proceed.

Isn't this what an update is supposed to do?  Surely the days of sequentional patching are behind us now?  C'mon Crystal!

 

Total: 1 Comment(s)
HelpMaster Administrator
HelpMaster Administrator  I found a way around this..

Rename
C:\Program Files (x86)\SAP BusinessObjects\InstallData

To
C:\Program Files (x86)\SAP BusinessObjects\InstallDataOLD

and try running it again.

This is what happens when you ignore Microsoft best-practice for software and install software and use protected disk locations as working folders!

"Program Files" should never be used for working read/write and temp file operations. Bad SAP!
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